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Covid-19 Protocol

Caring for our Clients. Caring for the Caregivers. Vaccines have arrived!

We understand the importance of our clients and their families feeling safe and comfortable during these difficult times, therefore we remain up to date on all Public Health and Government guidelines and protocols. Above all, we are ensuring we follow these consistently in our client’s homes, the community, and our office setting. In addition, we monitor and implement any required changes based on all recommendations regularly.

Wear Masks

Staff wear masks at all times, this is mandatory (gloves, gowns and face shields) when needed.

Hand Washing

Always wash hands before, during and after shifts.

Temperature check

Temperature checks daily, for both staff and clients.

Personal Protection

Full Personal Protective Equipment is worn if client is unwell.


Staff sanitizes all clients main living areas everyday.

Social distancing

All our staff are committed to staying 6 feet apart within the community

Any staff feeling ill or displaying symptoms are required to stay home and call 811 to be referred for a test. Most importantly Staff cannot work until a negative test result can be provided.

Please know your loved ones are in safe hands

Because Your Life Matters