FAQ

luxcare

What is Elderly Care?

Elderly care is the fulfilment of the special needs and requirements that are unique to senior citizens. It encompasses such services as assisted living, adult day care, long term care, nursing homes, hospice care, and home care. Because of the wide variety of elderly care found globally, as well as differentiating cultural perspectives on elderly citizens, cannot to be limited to any one practice. Elderly care emphasizes the social and personal requirements of senior citizens who need some assistance with daily activities and health care, but who desire to age with dignity. It is an important distinction, in that the design of housing, services, activities, employee training and such should be truly customer-centred.

When and for how long are services available?

24 hours a day/7 days a week. Life doesn’t always happen between the hours of 9am to 5pm. For this reason, we offer care services for as little as a few hours per visit to up to 24 hours per day, 7 days a week, 365 days a year.

How is my CAREgiver chosen for me?

During the initial conversation and the in-home visit, the Community Care Director will document the services required and clearly get an idea of your needs and sensitivities. Then, we select the best caregiver fit for the client. We strive to ensure that everyone agrees and understands what services are to be provided. We assist seniors and their families with important decisions through life’s transitions, and carefully match our caregivers to their personality, specific needs and interests.

Will my loved one have the same CAREgiver all of the time?

Yes, that is what we pride ourselves in, one on one care, building relationships and creating a bond and trust between the CAREgiver and the client.

Do you provide services to those in nursing homes or retirement homes?

Yes we do. We are there from the beginning to the end and every step of the way. Regardless of where you or your loved one are at in their life, be it still living in the family home, in independent living, assisted living, extended care or hospitalized, we are there all the way. Our services allow seniors to remain independent in their own environment for as long as possible, as we provide qualified compassionate caregivers and personalized service designed for the needs of each one of our clients.

Why should I pay for your service when I can get subsidized services from the government?

In BC, there are a range of care and support options for the elderly from both publicly subsidized and private pay service providers. Subsidized care is accessed by the individual/representative who meets general provincial eligibility criteria and agrees to participate in a formal assessment that is conducted by their health authority. One must meet the requirements as having the needs that can be met by the services; They are subsidized by the Ministry of Health and administered and delivered by the health authorities and other contracted providers. While individual preference for service is considered, the individual’s needs as determined by a formal assessment is the primary consideration in determining which service is provided. Subsidized care is only there to provide basic tasks for their clients and quite often provide different caregiver for each visit.

With private quality elder care we are about building relationships and providing consistent one on one care. This gives you opportunity build a relationship with your caregiver. We tailor to your every need and interests by keeping in constant open communication with you, your family and our CAREgivers. There is just about nothing we wont do for you, our client, including; medication reminder, bathing, preparing your meals, cleaning your home, doing your laundry or even just going for a nice walk or drive into town. We want you to sit back and relax, build a relationship and enjoy our company and everything we can offer.

What are the signs that me or my love one might need care?

-Is your loved one refusing assistance or making decisions that could jeopardize their safety or well being?
-Is your relative losing weight, for no known reason?
-Noticeable decline in grooming habits and personal care
-Have they recently had a fall?
-Is the home unkempt and becoming unsafe?
-Stacks of unopened mail or an overflowing mailbox
-Is meal preparation becoming difficult?
-Is money management becoming a concern?
-Has drinking become a problem?
-Loss of interest in hobbies and activities
– Diagnosis of Dementia or Alzheimer’s
-Is it safe for your parents to drive? If not, who does the driving for them?
-Unexplained dents and scratches on a car
-Has there been a sudden memory loss or increased confusion?
-Are they having difficulty with managing their medications?
-Forgetting to take medications – or taking more than the prescribed dosage
-Missing important appointments
-Unexplained bruising
-Trouble getting up from a seated position
-Difficulty with walking, balance and mobility
-Uncertainty and confusion when performing once-familiar tasks
-Incontinence Concern

Understanding and accessing the global deterioration scale.

https://luxcarelifestyle.com/global-deterioration-scale/

Questions or Comments we would love to hear from you!

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